Provide professional live-chat support for customers visiting our website. The goal is to answer questions quickly, guide visitors to the right product or service, and document recurring issues that can improve our FAQ and customer experience. Training materials and escalation rules will be provided. The successful freelancer will be expected to work independently, share progress at agreed checkpoints, and raise questions early when a requirement needs clarification. All submitted work should be original, well organized, and ready for practical use after reasonable review.