Senior Visa Counsellor & Processing Officer – Globallyan

About Role:

Globallyan is looking for an experienced Senior Visa Counsellor & Application Processing Officer to manage client counselling and end-to-end student and tourist visa applications. The role combines eligibility assessment, document verification, application preparation, client management, and sales support.

Key Responsibilities:

• Counsel students, tourists, and other prospective visa applicants.

• Assess eligibility based on academic background, financial circumstances, travel history, and visa objectives.

• Explain application requirements, procedures, documentation, timelines, and fees.

• Convert qualified leads through professional communication and follow-up.

• Prepare, review, and organize application forms, supporting documents, and financial evidence.

• Verify document accuracy and completeness, identify inconsistencies, and recommend corrective steps.

• Coordinate submissions and appointments through official channels.

• Assist with biometrics, interviews, and additional document requests where applicable.

• Maintain current knowledge of embassy, visa application centre, and immigration documentation procedures.

• Track applications, maintain client records, and provide progress updates.

• Follow up through phone, WhatsApp, Messenger, and other communication channels.

• Work toward monthly sales and client-conversion targets.

• Maintain CRM records and prepare reports on leads, conversions, application status, and pending cases.

• Coordinate with sales, admission, documentation, and visa-processing teams.

• Provide ethical guidance without misleading clients or guaranteeing visa approvals.

Location:

House 20–22, Road 15, Gulshan-1, Dhaka-1212, Bangladesh. Lift 2, Office No. 2A2.

Education Requirement:

O Level / A Level qualifications or a Bachelor’s / Master’s degree in English are highly preferred. Candidates with strong English proficiency and relevant visa-processing experience will also be considered. IELTS 7.5+ candidates will receive strong preference.

Skills Required:

Visa Counselling, Student and Tourist Visa Processing, Document Verification, Application Preparation, Embassy Procedures, English Communication, Client Management, Negotiation, Lead Follow-Up, Microsoft Office, Online Application Portals, Digital Document Management, CRM, Reporting, Time Management, Teamwork

Experience Required:

3–5 years of relevant professional experience in visa counselling, visa application processing, or overseas education and travel consultancy. Practical experience managing applications from initial assessment to final submission is required.

Short Note:

Male candidates only. Applicants should highlight relevant visa-processing experience and English-language qualifications in their CV. Candidates must be able to manage visa files independently, handle documents responsibly, and meet deadlines.